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Our Clients

International

TCM has trained a team of internal mediators for the European Patent Office
TCM has trained mediators for the United Nations Industrial Development Organization and we continue to advise the UN on the role of mediation

Central Government and Quangos

TCM is the only approved mediation provider to Her Majesty's Cabinet Office
TCM has been awarded the contract to establish 2 mediation piliot schemes within the DWP.
TCM is the approved mediation and training provider to the Department of Culture, Media and Sport
Crown Prosecution Service
TCM provides conflict management services for the Maritime and Coastguard Agency
TCM provides conflict management services to the MHRA
TCM trained a team of internal mediators for The Planning Inspectorate
TCM provides conflict management services to The Royal Parks
TCM trained 15 accredited mediators within the Labour Relations Agency (LRA) during 2007 and we assisted with the development of the LRA's mediation scheme.
TCM provided high quality mediation skills training to managers within the DTI Insolvency Service

Private Sector

TCM is a preffered mediation provider for HSBC. We have also trained mediators for the bank
"I wanted to thank you for the excellent mediation training that you delivered to us the other week. The feedback and post training discussion have all been extremely positive, in fact, one delegate said it was the best training they had ever received" Liz Godden, HR Consultant at AA
Duirng 2009, The TCM Group has worked closely with Topshop and Topman part of the Arcadia Group)to set up their internal mediation scheme. The response has been incredibly positive and the benefits of the scheme are already being shared across the group.
TCM trained internal mediators for Barclays Capital
TCM has assisted with the development of an internal mediation scheme within Vodafone
TCM has trained mediators for Superdrug
TCM works closely with Royal Mail to provide a wide variety of mediation and dispute resolution services
TCM has trained all of Severn Trent Water's HR team in mediation and dispute resolution skills in November 2007
TCM is a preffered mediation provider for BUPA Wellness.
TCM provided Early Resolution Skills training for senior managers within Heathrow Express
Olympus

Local Government

TCM provided high quality conflict management services to Leicestershire County Council
TCM was commissioned to establish an internal mediation scheme for Croydon Council
TCM provided mediation skills training for officers across the East Midlands Regional Local Government Association
TCM has trained a team of accredited internal mediators for Hastings Borough Council
TCM established an internal mediation scheme across Hounslow Council
In 2008, TCM designed an internal mediation scheme for the City of London Corporation
Leicester City Council was one of TCM's first clients. We trained mediators for the council and provided a variety of high quality mediation services
TCM established the Milton Keynes Council mediation scheme in 2005 and we continue to support the authorities mediators
Melton Borough Council
TCM has trained accredited workplace mediators for Lambeth Council
Richmond Council
TCM has trained internal mediators for Camden Council
TCM has trained internal mediators for Brent Council
Barnet London Borough
Royal Borough of Kensington and Chelsea
TCM provided conflict management services for the District of Harborough Rural South Leceistershire

NHS & Healthcare

During 2009, TCM has trained mediators within the BMA and we continue to work with the BMA to promote the use of mediation.
Central Manchester and Manchester Children's University Hospitals
TCM has trained mediators, established an internal mediation scheme and continues to provide ADR services to Chelsea and Westminster Hospital Foundation NHS Trust
Guy's and St Thomas' Hospital
Tower Hamlets PCT
The Royal Marsden
Addenbrokes Hospital
Northumbria Healthcare NHS Trust
Barts and the London NHS Trust

Higher & Further Education

During 2009/2010 UCEA has commissioned the TCM Group to deliver the National Certificate in Workplace Mediation to its members across the UK.
TCM was commissioned to establish a workplace mediation scheme within the University of Southampton
Brunel University West London
Keele University
National Union of Students
The London School of Economics and Political Science
University of Teesside
University of Cambridge
Birkbeck University of London
University Of Westminster
University of East Anglia
Kingston University
The University Of Nottingham
During 2007, TCM trained a team of 12 accredited workplace mediators for Salomons

Police & Justice

During 2009, TCM has trained mediators across the Metropolitan Police. In particular, we have trained mediators within the Met's Professional standards department.
During 2009, The TCM Group worked with a multi-disciplinary team of HR professionals; senior managers; and senior police officers within Hertfordshire Police. Our aim was to develop an internal mediation scheme which would reduce the negative impact of conflicts and disputes within the Force. Our activities included training a team of accredited mediators; training HR and managers in mediation skills; plus we developed a bespoke mediation scheme case management system which is now fully integrated across the Force.
Leicestershire Police
TCM delivers mediation services within Thames Valley Police
Kent Police
TCM has establihed an internal workplace mediation scheme within Merseyside Police
Crime Concern

NGOs & Charities

TCM has trained mediators for the British Council
TCM has trained mediators for CAFOD
During 2008/09, TCM developed an Integrated Conflict Management Framework (ICMF) for sections and structures across the AI movement.
TCM trained a team of internal mediators for the Commission for Racial Equality (CRE)
TCM supports the use of mediation within the Family Service Units
TCM trained mediators for the Imperial War Museum
Portsmouth Mediation Service
Pentahact
Skillshare International
Mediation in Kirklees
SCDT
TCM has trained mediators for Tate Britain
Total Conflict Management Ltd - Registered in England & Wales: 4237876