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The Team at TCM

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Transforming TCM...

...during October 2009, Total Conflict Management (TCM) changed its name to The TCM Group. Our new name reflects the exciting expansion of mediation services being delivered by our team of expert mediators and trainers

The TCM Group has a new logo and a crisp new look. Watch this space for further developments or contact us to ensure that you receive our newsletter - VOICE.
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The TCM team is made up of some of the most accomplished mediators, trainers and ADR specialists in the country. The team is united by a commitment to the constructive prevention and resolution of conflicts and disputes. Each team member brings a wealth of experience and knowledge to the team and together they make TCM one of the fastest growing and most successful mediation and ADR providers in Europe.

David Liddle MBA : Director & Founder of TCM

David Liddle is passionate about mediation. He has many years experience of resolving complex workplace and employment disputes across the UK and internationally. David established TCM in 2001 and he is extremely proud of the TCM team and their many achievements


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Beccie D'Cunha : Head of Resolution Services (Full Time)

Beccie provides expert support for the TCM Groups many customers at the very highest levels. Beccie designs and delivers innovative dispute resolution systems, programmes and in-company events as part of the TCM Group. Beccie is an accredited trainer and mediator


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Matthew Underwood : Head of Business Development Matthew is responsible for all sales, marketing and PR activity within TCM. He also runs TCM's press office
 
Alex Dietterle : Commercial Manager (Full time)

Alex is responsible for the smooth running of TCM. His key roles include managing the companies finance, payroll, HR and IT plus our quality assurance and accrediation systems. Alex is currently taking a lead on the development of the Professional Mediators' Association (PMA).


 
Carissa Dennis : Training and Events Co-ordinator Carissa organises TCM's prospectus of open access and in house courses and events.
 
Nicole Eisele : Senior Resolution Adviser (Full time)

Nicole is an experienced mediator and a passionate advocate of effective dispute resolution in the workplace. Nicole is also studying for a masters in conflict management and offers a powerful blend of practical experience and and theoretical knowledge to our clients. Nicole is an accredited trainer and mediator.


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Thomas Kuevi : Senior Resolution Adviser (Full Time)

Thomas is a talented mediator and trainer and enjoys working with companies to resolve disputes and conflicts in a constructive and empowering way. Thomas is taking a lead on the development of the Professional Mediators' Association (PMA). Thoma is also an accredited trainer and mediator


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Tania Coke : TCM Mediator, Trainer & Consultant (Freelance)

Tania is a highly experienced mediator, trainer and senior consultant with TCM.


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Clare Ramos : Senior Resolution Adviser

Clare delivers mediation, training and conflict management consultancy services to our clients. Clare is Account Manager for Higher and Further Education.


 
Brendan Schutte : Dispute Resolution Adviser (FT)
Brendan is a qualified mediator and account manager for Retail/Manufacturing and Housing Associations. Brendan completed the Diploma in Mediation Studies in University College Dublin in 2000, achieving 1st place. Brendan also holds a Certificate in Training and Development from the Irish Institute of Training and Development, a  Diploma in Industrial Relations from Trinity College Dublin as well as a M.Sc. in Human Resource Leadership from Sheffield Hallam University. 
“My favourite definition of mediation is a quote from the Persian philosopher, Rumi, who said: ‘ Out beyond ideas of right and wrong there is a field. I will meet you there’.”
 

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Gillian Krajewski : Dispute Resolution Adviser (FT)
Gillian Krajewski has 20 years’ international experience working in mediation and conflict resolution. She began her career in 1989 studying as a Commonwealth Scholar and obtained a Master’s Degree in International Conflict Analysis from Canada’s premier school of International Affairs. In the UK, Gillian served for four years as Director of MiD Mediation in southwest London and for six years as a specialist family mediator before joining the TCM Group at the start of 2010. 

Gillian is Account Manager for NHS

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Tim Segaller : Dispute Resolution Adviser (FT)

Tim delivers mediation, training and conflict management consultancy services to our clients. Tim is Account Manager for banking, telecommunications and the media.


 
Edward Nelson : Dispute Resolution Adviser

Edward is Account Manager for the Finance, Police, Probation and Wider Justice Sector.

Edward has specialised in conflict facilitation, training and mediation for the past seven years. This is based in over ten years involvement in community development projects worldwide. He values both the apparent and the less conscious aspects of communication and draws on his background in arts and theatre to support people's learning and growth. His flexible approach is demonstrated by his ability to work constructively, both one-on-one and multilaterally, in conflicts – supporting and facilitating dynamic interactions with and between parties. He is a member of the RSA, PMA and the College of Mediators.

 
Our Approach

TOTAL

We develop dispute resolution systems which work across the whole organisation. Using a holistic approach, our services meet the needs of all stakeholders.
 

CONFLICT

For many, working with conflict can be stressful and difficult. We believe, however, that when it is managed effectively, conflict can bring about lasting and positive change. We see a potential in all conflict for transformation and growth.
 

MANAGEMENT

We specialise in mediation - a vital tool for the effective management and resolution of disputes and conflict. We work closely with managers and leaders to embed the principles of mediation into their every day work.
 
"TCM: Experts in Dispute Resolution"

 

 
Total Conflict Management Ltd - Registered in England & Wales: 4237876