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The TCM Group
Internal Mediation Scheme
Telephone : 0800 294 97 87
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TCM Latest 
 
White paper launched.

David Liddle, founder of The TCM Group launches a practical guide to mediation and dispute resolution for HR Professionals and Business Leaders. 

TCM launches new website.

The TCM Group has a new logo and a crisp new look. Watch this space for further developments. Please pass our details to your friends and colleagues

thetcmgroup.com


Monthly newsletter from TCM.

VOICE is published each monthly and contains news from TCM and the wider world of mediation and ADR.

The Team at TCM

Our team is made up of some of the most accomplished mediators, trainers and ADR specialists in Europe. The team is united by a commitment to the constructive prevention and resolution of conflicts and disputes. Each team member brings a wealth of experience and knowledge to the team and together they make TCM one of the fastest growing and most successful mediation and ADR providers in Europe. Click here for details of our current vacancies...

David Liddle MBA

David Liddle MBA
Founder and Director

David established The TCM Group in 2001. He has 20 years of experience and he is extremely proud of the TCM team and their achievements.

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Beccie D'Cunha

Beccie D'Cunha
Director, Resolution Services

Beccie manages TCM's team of senior resolution advisers. She also provides expert support for our many customers.

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Thomas Kuevi

Thomas Kuevi
Senior Resolution Adviser (FT)

Thomas is a talented mediator and trainer. He enjoys working with companies to resolve disputes and conflicts using the FAIR mediation modelTM.

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Nicole Eisele

Nicole Eisele
Senior Resolution Adviser (FT)

As an accredited trainer and mediator, Nicole delivers a powerful blend of practical experience and theoretical knowledge.

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Brendan Schutte

Brendan Schutte
Senior Resolution Adviser (FT)

Brendan is a qualified and highly experienced mediator with numerous mediation and HR qualifications and awards under his belt.

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Clare Ramos

Clare Ramos
Senior Resolution Adviser (PT)

Clare designs and delivers bespoke mediation, training and conflict management services in partnership with our clients.

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Irene Grindell

Irene Grindell
Senior Resolution Adviser (FT)

Irene has extensive knowledge of conflict and how it affects people. She holds a Post Graduate Certificate in Conflict Resolution and Mediation Studies.

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Elaine Hepburn

Elaine Hepburn
Senior Resolution Adviser (FT)

Elaine is a skilled and empowering mediator who has led training in conflict resolution principles for many years. Her specialist interests are inter-cultural issues and facilitation using the arts. 

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Steve Dickens

Steve Dickens
Senior Resolution Adviser (FT)

Steve has extensive experience in both HR and operational roles, and has managed change and conflict in stressful and demanding environments.

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Lisajay Baker

Lisajay Baker
Office Manager

Lisa is responsible for managing our business support team and making sure that the day to day running of the TCM office is smoother than ever before. 


Kirti Parekh

Kirti Parekh
Business Support Administrator

Kirti holds a Secretarial Diploma, She enjoys providing excellent support to TCM's clients and senior relation advisers.


Anna Kubis

Anna Kubis
Business Support Assistant

Anna is an experienced administrator who assists with the day to day running of the TCM office.


Ervan Hady

Ervan Hady
PMA Co-ordinator

Ervan graduated with a degree in Marketing and Psychology. Ervan is responsible for the smooth running of the Professional Mediators' Association (PMA)


Meghan Arlinghaus

Meghan Arlinghaus
Mediation Schemes Co-ordinator

Meghan manages TCM’s innovate online case management system, Apaxio, and works with internal mediation scheme co-ordinators to develop and strengthen their mediation schemes.


Michelle Gregory

Michelle Gregory
Marketing Co-ordinator

As an experienced marketing professional, Michelle is responsible for co-ordinating TCM’s marketing and PR activities.


Adrian Ogle

Adrian Ogle
Business Development Consultant

Adrian has a  strong commitment to quality and is experienced both in developing long term business relationships with clients and also as a mediator.


Gillian Taylor

Gillian Taylor
Business Development Consultant

Gillian brings experience in consumer affairs and account management and focuses on exceeding clients’ expectations and building strong working relationships.


Jessica Anstey

Jessica Anstey
Business Development Consultant

Jessica holds an MA in Dispute and Conflict Resolution. She strongly believes that  good client relationships are built on honesty, passion and commitment.     


Panos Papakostis

Panos Papakostis
Marketing Communications Assistant

Panos is our new marketing assistant. Panos graduated with a master's degree in Strategic Marketing and he is
responsible for TCM's communications and assisting the marketing team.


Our Approach

TOTAL

We develop dispute resolution systems which work across the whole organisation. Using a holistic approach, our services meet the needs of all stakeholders.
 

CONFLICT

For many, working with conflict can be stressful and difficult. We believe, however, that when it is managed effectively, conflict can bring about lasting and positive change. We see a potential in all conflict for transformation and growth.
 

MANAGEMENT

We specialise in mediation - a vital tool for the effective management and resolution of disputes and conflict. We work closely with managers and leaders to embed the principles of mediation into their every day work.

"TCM: Experts in Dispute Resolution"
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