"'The TCM National Certificate in Workplace Mediation course is an excellent foundation for developing a sound appreciation of the mediation process and for attaining effective mediation skills. Theory and practice is well balanced and the participative style of delivery engages and challenges from start to finish. It is good to see mediation being accredited to such high standards.’"
Bill Patterson, Labour Relations Agency
National Certificate in Workplace Mediation, 2010
National Certificate in Workplace Mediation, 2010
"I have gained and feel I can continue to cultivate exceptional learning - Thank you"
Gloria Lloyd, Management Development Consultant, TFL
Professional Mediators Association Day, July 2010
Professional Mediators Association Day, July 2010
"Another excellent course- really thought provoking. A worthwhile."
Richard Tank, Faculty Executive Officer, University of Southampton
Professional Mediators Association Day, July 2010
Professional Mediators Association Day, July 2010
"I am extremely happy to recommend TCM and its trainers for mediation training"
Michael Farrier, Law Firm Partner, Boyes Turner
Professional Mediators Association Day, July 2010
Professional Mediators Association Day, July 2010
"‘We engaged TCM to help resolve some difficult issues between two individuals. We were particularly pleased with the speed of service, thoroughness of approach and the way parties were brought together. We would have no hesitation in using TCM again should the need arise and indeed have recommended then to others’"
Jim Booth, Chief Executive, Thames Valley Police Authority
Mediation
Mediation
"I am so glad I attended this course. It was extremely informative and well delivered and I can't wait to put it all into practice in my organisation. "
Estelle Burns, Director of Performace, GCDA
Mediation Eye Opener July 2010
Mediation Eye Opener July 2010
"Well presented, well organised training session that was certainly an eye-opener to the world of mediation"
Lenna Meghji, HR Advisor, NHS Haringey and Islington
Mediation Eye Opener July 2010
Mediation Eye Opener July 2010
"The skills and knowledge I have gained on the course will be in use daily in my role at work, regardless of how many mediation session that i am assigned to this next year"
Diana Muggleston, Operation Manager, Royal Free Hospital
National Certificate in Workplace Mediation, July 2010
National Certificate in Workplace Mediation, July 2010
"This is an intensive and challenging course. It has helped me view conflict, change and communication in a very different way. I highly recommend this course as skills development for mid/senior manager; it provides a great knowledge base to approach problems when they happen within a practical time frame."
Anna Kingston-Jones, Communications Consultant
National Certificate in Workplace Mediation, July 2010
National Certificate in Workplace Mediation, July 2010
"Managers should use mediation before considering performance and conduct pathways"
Simon Rattenbury, Head of Service, Royal Free NHS Trust
National Certificate in Workplace Mediation, July 2010
National Certificate in Workplace Mediation, July 2010
"Enjoyable course, looking forward to putting the skills into practice"
Gemma Dullea, HR Consultant, NWMHP NHS
Practical Team Mediation and Facilitation Skills, April 2010
Practical Team Mediation and Facilitation Skills, April 2010
""This course has been an excellent source of information and training and has thoroughly prepared me to start mediating within the workplace""
Helen Garner, Constructive Skills
National Certificate in Workplace Mediation, July 2010
National Certificate in Workplace Mediation, July 2010
""Brilliant opportunity to gain a skill in a secure and exceedingly competent environment with knowledgeable and understanding trainers""
Dot Yeo, HR Change Manager, NHSBT
National Certificate in Workplace Mediation, July 2010
National Certificate in Workplace Mediation, July 2010
""While I found the process quite challenging I felt that trainers’ interaction and feedback was excellent making me comfortable with the whole process"."
Kevin Holmes, DWP
National Certificate in Workplace Mediation, July 2010
National Certificate in Workplace Mediation, July 2010
""An enjoyable and illuminating experience"."
Gil Harvey, DWP
National Certificate in Workplace Mediation, July 2010
National Certificate in Workplace Mediation, July 2010
"The course is challenging but ultimately very useful and satisfying; I feel I have been introduced to a range of useful skills of many varied applications"
Ian Langdon, Hertfordshire Constabulary
The National Certificate in Workplace Mediation
The National Certificate in Workplace Mediation
"I found the course challenging but very enjoyable, it has taught me the skills I require to be a workplace mediator, and also some valuable skills to use in my professional development. Beccie was an excellent tutor; her enthusiasm and energy was infectious."
Mgunda Betsworth- Hertfordshire Constabulary
The National Certificate in workplace Mediation
The National Certificate in workplace Mediation
"The facilitators were excellent...able to adjust to different learning abilities. Very enjoyable and I learnt a lot over the six days. This has set me up to start the internal mediation that London Underground Limited has decided to use."
Anthony O'Donnell, Group Station Manager, LUL
National Certificate in Workplace Mediation
National Certificate in Workplace Mediation
"The content, delivery and quality of this course were of the highest standard. The personal interaction was spot on and all the role plays and activities were excellent and focused the participants on the learning. "
David Harris, Performance Manager, London Underground Limited
National Certificate in Workplace Mediation
National Certificate in Workplace Mediation
"Well delivered, very professional programme"
Tom McCracken, L+D Consultant, NHSBT
Practical Team Mediation and Facilitation Skills, April 2010
Practical Team Mediation and Facilitation Skills, April 2010
"Very relevant, engaging and enjoyable course"
Julia Nelson, HR, NWMHP NHS
Practical Team Mediation and Facilitation Skills, April 2010
Practical Team Mediation and Facilitation Skills, April 2010
"This is an excellent approach to conflict resolution for the trust."
Frank Ball, HR Manager. South West London and St Georges NHS Mental Health Trust
The National Certificate in workplace Mediation
The National Certificate in workplace Mediation
"This is a good technique to be utilised in the work place. I am confident it will be beneficial."
Nicola Mladenovic, Service Manager. South West London and St Georges NHS Mental Health Trust
The National Certificate in Workplace Mediation
The National Certificate in Workplace Mediation
"TCM helped us to develop a supportive and productive network for the mediation service”."
Christine Parker, Lecturer, The University of Salford
The National Certificate in Workplace Mediation
The National Certificate in Workplace Mediation
"A good in-depth course; makes you reflect, think and participate in many ways."
Polly Roberts, The University of Salford
The National Certificate in Workplace Mediation
The National Certificate in Workplace Mediation
"Highly recommended. The trainers were amazingly supportive. The structure and pace of learning was perfect."
Arron Pile, Project Manager, The University of Salford
The National Certificate in Workplace Mediation
The National Certificate in Workplace Mediation
"I found the course truly inspirational and I cannot wait to put into practice what I have learnt. Thank you! "
Carol Law, HR Manager, South West London and St Georges NHS Mental Health Trust
The National Cerificate in Workplace Mediation
The National Cerificate in Workplace Mediation
Testimonials :
Testimonials
TCM receives a substantial amount of very positive and generous feedback from our many clients.