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The TCM Group
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TCM Latest 
 
White paper launched.

David Liddle, founder of The TCM Group launches a practical guide to mediation and dispute resolution for HR Professionals and Business Leaders. 

TCM launches new website.

The TCM Group has a new logo and a crisp new look. Watch this space for further developments. Please pass our details to your friends and colleagues

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Monthly newsletter from TCM.

VOICE is published each monthly and contains news from TCM and the wider world of mediation and ADR.

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Why Use TCM

TCM was founded by David Liddle in 2001 and we have grown rapidly over the past twelve years. With an expert team; extensive experience; unrivalled depth of knowledge; and many, many years perfecting our mediation skills - it is no surprise that we are widely regarded as the UK's foremost provider of business, employment and workplace mediation services.

Our mission

Our mission is to become the world leader in all aspects of mediation, dispute resolution and Collaborative Justice.

Our vision

Our vision is for our society to embrace a form of justice to develop which promotes dialogue and collaboration. A system of justice which offers a real and meaningful alternative to traditional, and inherently adversarial dispute resolution procedures. We call this ‘Collaborative Justice'.

Our vision is for every company to use mediation as their preferred method for securing sustainable outcomes at times of conflict, change and crisis,

Our vision is for every company to have access to a holistic, self-sufficient internal mediation scheme which will deliver the greatest value alongside effective and sustainable outcomes at times of conflict, change and crisis.

Our vision is for every leader to possess core mediation and dispute resolution skills.
 

Unrivalled experience of workplace mediation

TCM is proud of its track record and rightly so. We have worked with thousands of UK companies to design and deliver workplace mediation schemes. From major blue chip companies including BT, EDF Energy, Deutsche Bank, Ford Retail, Shell, American Airlines and HSBC to large and complex government departments including the Cabinet Office, Home Office, Department for Work and Pensions, Ministry of Defence and Department for Culture Media and Sport.

We have developed mediation schemes in public sector organisations up and down the country including NHS Trusts, Universities, Councils and Police Forces. And recently, our international work has involved developing conflict resolution systems for Amnesty International, The UN and the European Patent Office. Our client list is impressive and we receive repeat business day after day, week after week, month after month.


A guide to mediation for HR and business leaders

This guide includes a clear explanation about the causes of conflict along with an explanation of workplace mediation and a description of its benefits.

Also included in Mediation Works are 3 unique toolkits:
  1. A simple conflict health check
  2. A conflict calculator to help measure the cost of conflict.
  3. A guide to setting up a mediation scheme
  4.  


The TCM Advanatge

TCM are the recognised mediation thought leaders within the UK and increasingly on an international level. Our team of expert mediators and trainers have the skills, the knowledge and expertise to deliver successful dispute resolution interventions within complex and challenging situations and companies. We call it the TCM Advantage.

The TCM Advantage is centred around three core pillars:

  • Conflict Prevention - PREVENT
  • Conflict Resolution - RESOLVE
  • Conflict Transformation - TRANSFORM

Click here to read more about the TCM Advantage.

Passionate about mediation

TCM is passionate about mediation and we work tirelessly to deliver high quality and effective assignments. From a half day workshop to designing a complex dispute resolution system, you can be assured of a level of commitment that goes way beyond your expectations. And our hard work pays off, we received plaudits and testimonials from numerous satisfied customers and a number of our services are winning awards and accreditations.
 
 

Quality first

TCM was the first mediation company anywhere in the UK to develop a professional quality assurance system for its mediators - The Professional Mediators' Association. Put simply, quality is at the heart of all that we do - click here to read more.
 

Cutting the cost of conflict

There is no doubt that unresolved workplace conflict is divisive, damaging and disruptive. It can also be extremely costly. Conflict can have a negative influence on almost every aspect of the modern workplace. At TCM, we develop high quality, constructive and innovative remedies to disputes and conflict.

These are then delivered by some of the foremost dispute resolution professionals in the UK and Europe. We offer a personal yet professional service. We receive repeat business - day after day, month after month and year after year - click here to see testimonials from people who have worked with TCM.
 

We will stop there!

We could go on for a lot longer about TCM and the fantastic services that we provide but we will stop there. Why not contact us and we will gladly answer any questions that you have about our work and we would love to meet with you to talk about our exciting range of services and activities.

Our Approach

TOTAL

We develop dispute resolution systems which work across the whole organisation. Using a holistic approach, our services meet the needs of all stakeholders.
 

CONFLICT

For many, working with conflict can be stressful and difficult. We believe, however, that when it is managed effectively, conflict can bring about lasting and positive change. We see a potential in all conflict for transformation and growth.
 

MANAGEMENT

We specialise in mediation - a vital tool for the effective management and resolution of disputes and conflict. We work closely with managers and leaders to embed the principles of mediation into their every day work.

"TCM: Experts in Dispute Resolution"
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