David Liddle, founder of The TCM Group launches a practical guide to mediation and dispute resolution for HR Professionals and Business Leaders.
TCM launches new website.
The TCM Group has a new logo and a crisp new look. Watch this space for further developments. Please pass our details to your friends and colleagues
VOICE is published each monthly and contains news from TCM and the wider world of mediation and ADR.
Exciting Job Opportunities at TCM
TCM is recruiting. We have 2 exciting new posts within our business development team
- Business Development Consultant £30-35K per annnum. This will be a fourth BDC post within our sales team
- Training and Events Co-ordinator £30-35K per annum. This is a new post for our business.
More details can be found below.
**Watch out for new full time Dispute Resolution Adviser positions which are due to be advertised in early May. The DRA posts will join our dispute resolution team to provide training, consultancy and mediation services to our expansive list of clients across the UK.**
We look forward to hearing from you, The TCM Team
Business Development Consultant London
Full time
Salary: £30-£35K (Comprises £20-£25K basic plus Performance Related Pay)
Introduction
We are seeking an exceptional Business Development Consultant to join our sales team to help us maximise our market position and to help us grow The TCM Group into a global leader. We are proud to be one of Europe’s leading providers of professional mediation and dispute resolution services.
Since our formation in 2001, TCM has gained a significant share of the market and our client list is growing rapidly. It currently includes brands such as Topshop, BT, Marks and Spencer, American Airlines, EDF Energy, The Home Office, TfL, Lloyds Banking Group, RBS, HSBC, The United Nations, Sainsbury’s and DHL amongst many, many others.
Putting it simply - we can't keep up with the opportunities that are out there.
Our sales ethos works. We develop a partnership with the prospect from first contact. From that point forward, we identify the unique needs of each prospective customer; we foster a strong relationship and we let our expertise, professionalism and commitment to quality do the talking. It doesn’t end there. Once an assignment is delivered, we create a long-lasting and successful partnership with each customer. In fact, well over 50% of our business comes from existing customers.
Person Specification - about you
Qualifications:
- Educated to ‘A’ level standard or equivalent.
Experience:
- A minimum of 2 years experience in a relevant sales role – this should involve consultancy-based selling.
- Experience of maintaining relationships with customers (account management).
- Experience of achieving sales targets.
- Experience of producing proposals.
- Experience of managing the entire sales cycle from prospect to contract won.
- Desirable: Hands on experience of mediation
Knowledge and skills:
- High standard of computer literacy including CRM systems (such as www.salesforce.com which we use at TCM).
- Knowledge and awareness of mediation.
- Excellent English (written and verbal).
- Strong influencing and negotiating skills and possessing good business acumen.
Attitude and qualities:
- Determined and driven and motivated by results.
- A team player who can influence and support others.
- Well organised and self-sufficient.
- Strong customer focus.
- Innovative and finds creative solutions to problems.
- Commitment to quality and continuous improvement.
- An understanding of, and interest in, alternative dispute resolution and workplace mediation.
How to apply
To apply for the role of Business Development Consultant at The TCM Group, please submit your latest CV alongside a covering letter which demonstrates how you meet each point on the person specification to jobs@thetcmgroup.com
Please mark your covering letter for the attention of Ms. Lisajay Baker, Office Manager at The TCM Group.
Deadline for receipt of completed applications is:
9am on Tuesday 7th May 2013.
Training & Events Co-ordinator London
Full time
Salary: £30-£35K (Comprises £20-£25K basic plus Performance Related Pay)
Introduction
We are seeking an exceptional Training & Events Co-ordinator to join our marketing team to help us maximise our market position and to help us grow The TCM Group into a global leader. We are proud to be one of Europe’s leading providers of professional mediation and dispute resolution services.
TCM has trained hundreds of delegates from blue-chip organisations across the world through our open access training. Our training courses are second to none and run on a monthly basis across the UK. We are looking for someone to co-ordinate the continuing success of our open access training as well as expanding our scope and reach further.
Person Specification - about you
Qualifications:
- Educated to degree level standard or equivalent.
- Prince2 qualification would be desirable
Experience:
- A minimum of 1 years experience in a relevant events/marketing/sales role – you must have experience of direct selling
- Experience of maintaining relationships with customers
- Experience of achieving sales targets.
- Experience of events organisation
Knowledge and skills:
- High standard of computer literacy including CRM systems (such as www.salesforce.com which we use at TCM).
- Knowledge and awareness of mediation (desirable).
- Excellent English (written and verbal).
- Strong influencing and negotiating skills and possessing good business acumen.
Attitude and qualities:
- Determined and driven and motivated by results.
- A team player who can influence and support others.
- Well organised and self-sufficient.
- Strong customer focus.
- Innovative and finds creative solutions to problems.
- Commitment to quality and continuous improvement.
How to apply
To apply for the role of Training & Events Co-ordinator at The TCM Group, please submit your latest CV alongside a covering letter which demonstrates how you meet each point on the person specification to jobs@thetcmgroup.com
Please mark your covering letter for the attention of Ms. Lisajay Baker, Office Manager at The TCM Group.
Deadline for receipt of completed applications is:
9am on Tuesday 7th May 2013.
Other opportunities to work for The TCM Group
We are always interested to hear from potential employees, consultants and interns - please email your current CV to jobs@thetcmgroup.comFor more details about TCM's growing team please visit http://www.thetcmgroup.com/about/team/
We pride ourselves on our approach to team work. The well being and development of each individual, and the TCM team as a whole, is a central part of TCM's ethos.
TCM rewards innovation and we are continually striving to seek new areas for embedding the principles of mediation and non-violence within organisations and communities across the UK and beyond.
In order to promote an environment within which TCM can call upon the widest range of knowledge, skills and experience, as well as ensuring compliance with the relevant legislation and codes of practice. Naturally, TCM is firmly opposed to any form of discrimination based on any human attributes and values.
» Meet the TCM team
