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The TCM Group announces 2010 training programme

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Transforming TCM...

...during October 2009, Total Conflict Management (TCM) changed its name to The TCM Group. Our new name reflects the exciting expansion of mediation services being delivered by our team of expert mediators and trainers

The TCM Group has a new logo and a crisp new look. Watch this space for further developments or contact us to ensure that you receive our newsletter - VOICE.

The training experts at the TCM Group proudly announce the launch of our 2010 training programme

by Leyla Ozbek | 20th Dec 2009

A comprehensive mediation and ADR training programme for business

Due to a growing demand for mediation since the new Employment Act came into force on 6th April 2009, TCM is offering an exciting new training programme for 2010 to help your organisation reap the many benefits that mediation brings.

Whether you want to find out more about mediation; develop skills for managing difficult conversations; or are considering setting up an internal mediation scheme, we have something for you!

Courses vary from free events and short courses to accredited mediation training and a new Diploma in Mediation Practice accredited by Middlesex University.

How to book

Book on any course before 10th January and get a further 10% discount on our early booking rates. Click here or call 020 7404 7011 to book now!

In-house or open access, we can deliver for groups of 2 to 200!

In addition to our extensive programme of open access training (Click to view our brochure and calendar), we can also deliver all of these courses and more in-house, so please get in touch if you would like to discuss a tailored or bespoke course.

Why choose TCM?

TCM's training courses will reduce the cost of conflict in your organisation by helping you to:

Save time, money and energy used dealing with conflict and other difficult situations;
Spot the early warning signs so you can nip conflicts in the bud before they escalate;
Learn skills and tools to resolve workplace disputes constructively, effectively and efficiently.

Best wishes for the festive season and we hope to welcome you onto one of our courses in the new year!

Note to editors

The TCM Group is the UK’s leading independent provider of workplace and business mediation services.
The TCM group was established in 2001 by its founder David Liddle.
In the past nine years the company has delivered a sophisticated package of mediation services to some of the worlds leading brands – American Airlines, HSBC, BT, Arcadia Group, CBS Outdoor, Hallmark, The UN, Ministry of Defence amongst many others
The company trains over 1000 individuals in the art of mediation each year – mainly managers and other employees who are committed to improving the way that they resolve workplace and business disputes.
The TCM Group has recently been commenting on the Royal Mail and BA disputes on Sky News, GMTV, BBC Radio and various trade press.
The TCM Group established Professional Mediators Association (PMA) – a body dedicated to raising standards amongst professional mediators

To find out more, call David Liddle on 020 7404 7011 or 07767 350158