DWP choose TCM as mediation partner.

Department for Work and Pensions (DWP) award major mediation contract to TCM

by David Liddle | 15th Jul 2010

Extension of mediation pilot run in 2008/09

Following a successful delivery of a mediation pilot across DWP in 2008/09, TCM is delighted to announce the extension of the contract to be rolled out across the whole of the Department. The DWP recognise that mediation offers a highly effective remedy to workplace disputes and to date, over 90% of cases referred for mediation within the DWP have resulted in a positive resolution for all parties

The partnership between TCM and DWP centres around the delivery of OCN accredited mediator for a further 20 internal mediators within DWP. These mediator will join forces with the existing 24 accredited mediators trained by TCM during the pilot period.

The training is being run through the UK Mediation Academy with a number of DWP mediators now completing their training

Feedback from mediators trained so far:

"After 20 years of attending training courses, this is the most professional, focused, interesting and challenging course I have attended. Although daunted, I feel as prepared as possible to put into practice what I have been taught. Trainers were exceptionally well prepared, informed and supportive. Thank you"	Sue Ticehurst, DWP internal mediator
As an experienced investigator, I came to the event somewhat sceptical. However, I left as a convert and am convinced that mediation offers the best form of conflict resolution”.	Dave Offer, DWP internal mediator
“An enjoyable and illuminating experience.”	Gil Harvey, DWP internal mediator
"This was a very challenging, thought provoking, yet extremely rewarding & beneficial event. The trainers were very in-touch & were experts in their field. A very professionally delivered event!"	Lee Middleton DWP internal mediator

TCM - working with UK government to promote mediation.

At TCM, we are helping an increasing number of government departments and QUANGOs to take advantage of the possibilities and the opportunities of mediation. If you want to find out more about how mediation could help your organisation or if you would like to discuss setting up an internal mediation scheme, call us now on 0800 294 97 87 or why not come along to one of our mediation eye openers held every month. Click here for more details. This free event can also be run 'in-house'

Note to editors

To find out more, call David Liddle on 020 7404 7011 or 07767 350158

The TCM Group is the UK’s leading independent provider of workplace and business mediation services.
The TCM group was established in 2001 by its founder David Liddle.
In the past nine years the company has delivered a sophisticated package of mediation services to some of the worlds leading brands – American Airlines, HSBC, BT, Arcadia Group, CBS Outdoor, Hallmark, The UN, Ministry of Defence amongst many others
The company trains over 1000 individuals in the art of mediation each year – mainly managers and other employees who are committed to improving the way that they resolve workplace and business disputes.
The TCM Group has recently been commenting on the Royal Mail and BA disputes on Sky News, GMTV, BBC Radio and various trade press.
The TCM Group established Professional Mediators Association (PMA) – a body dedicated to raising standards amongst professional mediators

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