Major NHS Trust turn to TCM to set up their internal mediation scheme.

United Lincolnshire Hospital NHS Trust invites The TCM Group to supply their benchmark mediation training and establish an innovative Internal Mediation Scheme.

by Tinu Fagbemi and Matthew Underwood | 17th Aug 2010

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Another NHS Success story from the UK’s Mediation experts

The TCM is pleased to announce yet another client win in the NHS. Having trained many NHS managers to a nationally-recognised accreditation; and set-up proven mediation schemes, the TCM’s expertise within the NHS is as unrivalled as it is quality assured.

A Holistic Approach for all staff across the Trust

TCM’s preferred approach is to be a partner and provide ongoing support wherever needed as the organisation grows and develops its mediation service. ULH NHS has decided to:-

Undertake the OCN Accreditation National Certificate in Workplace Mediation training

Partake in an In-house Delivery of the Essentials of Mediation.

Utilise TCM’s extra support to help introduce, establish and embed mediation within ULH NHS.

The TCM Group – The NHS's Trusted Partner...

With over 10years of industry service, the TCM Group is considered to be the UK's leading providers of mediation and alternative dispute resolution (ADR) services. As part of its quality assurance procedures, the TCM Group provides follow-up support post-training for all new mediators including:

A 3-month review and refresher workshop post-training;

A confidential freephone helpline run by our team of experienced mediators.

Free membership of the Professional Mediators Association (PMA), which provides opportunities for ongoing Continual Professional Development (CPD)

Dont just take our word for it

Announcing the new contract, Tina Harkin, Head of Organisational Development, ULH NHS said:

Following a thorough search of UK mediation providers, ULH decided to partner with the TCM Group to train internal mediators as well as establish and embed an effective internal mediation scheme. Evident from its past NHS success stories, we are confident in TCM’s ability to bring about a positive change within our workforce. We look forward to realizing the significant cost-saving benefits through the TCM’s mediation scheme

Matthew Underwood, TCM's Head of Business Development:

We are delighted to be the first choice for ULH as they introduce a new system for resolving employee complaints and grievance. TCM has an incredible track record in supporting NHS organisations use a variety of dispute resolution techniques to resolve often intractable and complex workplace conflicts. This initiative, one of many new and returning healthcare sectors clients, consolidates our position as the UK's leading provider of creative and innovative dispute resolution services to the NHS

Notes to Editors

To find out more, call Tinu Fagbemi on 020 7 092 3184

The TCM Group is the UK’s leading independent provider of workplace and business mediation services.

The TCM group was established in 2001 by its founder David Liddle.

In the past nine years the company has delivered a sophisticated package of mediation services to some of the world’s leading brands – American Airlines, HSBC, BT, Arcadia Group, CBS Outdoor, Hallmark, and Ministry of Defence amongst many others.

The company trains over 1000 individuals in the art of mediation each year – mainly managers and other employees who are committed to improving the way that they resolve workplace and business disputes.

The TCM Group has recently been commenting on the BA disputes on Sky News, GMTV, BBC Radio and various trade press.

The TCM Group established Professional Mediators Association (PMA) – a body dedicated to raising standards amongst professional mediators

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