TCM heads to Manchester for CIPD Annual Conference and Exhibition

On the 9th-11th of November, TCM goes on the road and heads to Manchester for CIPD's annual conference and exhibition. Our journey to Manchester is part of a three-month strategic plan to assist UK businesses - public and private in understanding the real cost of conflict and reveal the tools and techniques that can be adopted to significantly decrease conflict occurrence.

Our 3-month plan began with a recent webinar- “Reducing the Cost of Conflict” where TCM’s founder and director, David Liddle collaborated with CIPD’s Employee Relations Adviser, Mike Emmott to shed light on current industry affairs, conflict statistics and helpful tips and advice. There is a lot of evidence in the public domain as to the cost of conflict that reach employment tribunal however, TCM’s aim and objective is to conduct a credible gap analysis ascertaining and publicizing the cost of conflict cases (grievances, bullying, harassment etc) that do not reach formal procedures.

Over the last 10 years, TCM’s has created a formidable work ethos that is not only original to its brand but also bespoke to each individual client. The starting point of any TCM project is to thoroughly understand the needs of the organization and the problems faced. In order to facilitate a detailed intervention, TCM has developed a sophisticated ‘conflict calculator’ tool that measures the cost of grievances and disputes within those organisations. Over a number of years, data from non-formal proceedings has been collated and assimilated and it proves a financial cost to the business in the average of £6500 per grievance per organization.

This £6500 figure includes, working time spent by line managers trying to resolve the issues in the first instance; Human Resources time spent once escalated, cost of sickness and absence, cost of temporarily and/or permanently replacing the individual. This figure becomes substantially extended - £30-50,000 plus the cost of defending the case as soon as the issue becomes part of an employment tribunal.
 

TCM considers itself to be pioneers within the Mediation and Alternative Dispute Resolution (ADR) industry. Three unique research papers will be publicized over the next 12months into:

How Internal Mediation Schemes represent good value for money.
Advantages of training managers in mediation skills- Examining the tangible and intangible results
Attitude to Mediation by In-house Lawyers

These white papers will take into account the intangible cost of conflict. That is, the breakdown in team relations, staff members having to take on the responsibilities of the employee been off sick, the breakdown in morale and its effects on the team across the board. These intangible costs can be pronounced and felt particularly in small businesses where one individual off work because of stress caused by conflict can have a detrimental effect on its entire productivity.
 

On Thursday 11th November 11.45am-12.15pm, David Liddle will present “From Conflict to Consensus- the role of mediation at work”. This will be an interactive session to explore the role, benefits and limitations of mediation in a modern progressive organisation. David will share the “Five Golden Rules” for organisation wishing to integrate mediation into their business practices. Please take advantage of this opportunity and join us at Stand E25 or book an appointment in advance to tinu.fagbemi@thetcmgroup.com  and learn more.

We look forward to seeing you in Manchester.
 

For more information and to request an interview with David Liddle, TCM Founder and Director, contact tinu.fagbemi@thetcmgroup.com or call 0207 092 3184
TCM is the UK’s foremost provider of business, employment and workplace mediation services. Since 2001, it has provided high quality dispute resolution services, courses and events.
TCM is a founder member of the Professional Mediators’ Association (PMA) www.pmauk.org, which is recognised by CIPD and HM Government as being dedicated to promoting professional standards for workplace and employment mediators. All of TCM’s mediators and trainers are full members of the PMA and undergo regular professional development and review of their practice. TCM is also fully registered with the Civil Mediation Council (CMC).
TCM’s comprehensive range of complementary mediation and dispute resolution services include:
- Setting up internal mediation services for organizations
- Independent mediation between individuals or within teams and groups
- Accredited training for workplace and employment mediators
- Dispute resolution skills training for HR, managers and other staff members
- Independent and professional investigation services
- Conflict management coaching for managers and executives.
TCM’s clients range from major blue chip companies including BT, Shell, American Airlines and HSBC to large and complex government departments including the Cabinet Office, Department for Work and Pensions, Ministry of Defence and Department for Culture Media and Sport. TCM have developed mediation schemes in public sector organisations up and down the country including NHS Trusts, Universities, Councils and Police Forces. Recently, its international work has involved developing conflict resolution systems for Amnesty International and the European Patent Office