The TCM Group have been hosting The National Forum for Mediation in Higher Education at The University of London: http://t.co/EO85JYNyA8
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'Making Mediation a Strategic Priority' http://t.co/DOpdWEI08X
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CFBT Education Trust gets F.A.I.R on Workplace Conflict
A 40year old leading education consultancy and service organisation moves into a 21st century solution framework in dealing with Workplace disputes
Another TCM Success Story in the Education IndustryUK's leading mediation expert, the TCM Group is proud to announce its partnership with CFBT, established provider of education for public benefit both in the UK and internationally. TCM has deep rooted links within the Education sector having worked and still working with the likes of London Business School and the University of Salford. TCM were approached to provide an Early Resolution Skills course to 15 key individuals within CFBT, educating them on the importance of nipping issues in the bud at its early stages. CFBT hoped to have a better understanding of how to intervene, spot conflict triggers and also be able to communicate across the board points of contact for employees who are facing conflicting situations but unsure of where to turn.
The F.A.I.R Model Using an Holistic ApproachUsing the TCM trademark F.A.I.R model, delegates will learn how to get the best results from difficult conversations. The CFBT participants over the course of the training developed the skills necessary to understand how and why disputes occur and how to respond when they do. 90% of CFBT participants marked 4.5 out of 5 to receiving expert knowledge and skills training. With all delegates marking that the found the training extremely/fairly useful.
Notes to EditorsTo find out more, call Tinu Fagbemi on 020 7 092 3184
The TCM group was established in 2001 by its founder David Liddle.
In the past nine years the company has delivered a sophisticated package of mediation services to some of the world’s leading brands – American Airlines, HSBC, BT, Arcadia Group, CBS Outdoor, Hallmark, and Ministry of Defence amongst many others.
The company trains over 1000 individuals in the art of mediation each year – mainly managers and other employees who are committed to improving the way that they resolve workplace and business disputes.
The TCM Group has commented on the London Underground and BA disputes on TalkSport Radio, Sky News, GMTV, BBC Radio and various trade presses. The TCM Group established Professional Mediators Association (PMA) – a body dedicated to raising standards amongst professional mediators.