TCM Heads to Newcastle
In response to regional demand, The TCM Group will run its flagship National Certificate in Workplace Mediation in Newcastle in July 2011.
This five-day course, accredited by the Open College Network, is running at a 15% special offer discount to all delegates in the Northeast region. The course prepares professionals to mediate in complex workplace disputes using TCM’s powerful F.A.I.R.™ Mediation Model.
This course is taught by highly skilled and widely experienced mediators with excellent delegate to trainer ratios. The course includes:
- Analysis of the causes and impact of workplace conflict
- Insights into the nature and role of mediation in the modern workplace
- Dynamic and highly effective teaching of the key skills required by the mediator
- A robust, tried and tested mediation model, yielding superb agreement success rates
- Numerous tried and tested skills and strategies to prepare mediators to mediate in complex employment and workplace differences and disputes
This course is suitable for employment solicitors, HR, L&D, OD professionals, TU officials, managers and others who wish to benefit from having a professional mediator qualification from the UK's leading mediation trainers.
Click here for more information and to book.
To find out more, we’re offering a Newcastle: Free Workplace Mediation Seminar in March. Come along to our free Workplace Mediation Seminar on Thursday March 17th 9.30 – 11.00 am at the Jurys Inn, Newcastle (5 minutes’ walk from Newcastle station).
Unrivalled track record
TCM has trained mediators in a number of organisations in the North East including:
- BT Retail
- Northumbria Healthcare NHS Trust
- Northumberland Probation
- Newcastle PCT
- Northumberland Care Trust
- Newcastle University
Click here to book the Newcastle NCWM and benefit from a 15% discount
What people say:
I particularly enjoyed the practical examples from experienced mediators around challenging situations – impasse, demands for an apology. The course gives confidence to go on and carry out mediation. A. Payne, School Health Area Lead, Northumberland Care Trust
Life Changing! In every day working life and home life, I will use the skills to improve my communication and negotiation success. Pace, style, learning tools excellent. S. Murray, Operational Manager, Northumberland Care Trust
This was a revelation. TCM shows the way for future dispute resolution in the UK. Liam Entwistle, solicitor, Wright, Johnson and Mackenzie.
This course has been an excellent source of information and training and has thoroughly prepared me to start mediating within the workplace. Helen Garner, Constructive Skills.
While I found the process quite challenging I felt that trainers’ interaction and feedback was excellent, making me comfortable with the whole process. Kevin Holmes, DWP.
Click here to book