Mediation cuts police staff grievances
In a report to the West Midlands Police Authority, Chief Constable Chris Sims, explained that the main benefit of conflict being resolved via workplace mediation is that it prevents unnecessary escalation of matters and the resulting entrenchment which can have a disproportionate impact on the costs and effort involved in managing cases. He then stated:
"Mediation obviates the need for the bureaucracy of a formal process and can have a more enduring result on the relationships an behaviour of those involved."
Mr. Sims explained that mediations progress as quickly as those directly involved allow as soonas a mediator is allocated they make arrangements with the parties for the first stage one-to-one meetings to occur, and the second stage follows as soon as possible – usually over a matter of a few weeks.
You can read a relevant case study about Hertfordshire Police by clicking here.
The force's approach to dealing with members of staff who cannot get along has led to interest from other forces and health care organizations that are also looking at introducing mediation.Last year, West Midlands Police forked out £682,882 defending employment tribunals since 2006-07, with almost 203,000 being spent in 2008-09 alone.
If you want to learn more about mediation and how it can benefit your organization , click here.
- TCM is a leading provider of workplace, employment, business and consumer mediation services. They work with organisations across the UK, Europe and Asia to develop constructive, effective and sustainable remedies for conflicts and disputes.
- TCM delivers mediation services to an unrivaled list of some of the world’s leading brands including: Lloyds Banking Group, BT, The Arcadia Group, Marks & Spencer, Vodafone, HSBC and The Co-operative
- The company trains over 1000 individuals in the art of mediation each year. This includes HR professionals and business leaders. Plus other employees who are committed to improving the way that they resolve workplace and business disputes.