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TCM get thumbs up from managers at Harrods

Harrods approached The TCM Group to seek mediation training, with the aims of resolving disputes.
by Panos Papakostis | 25th May 2012

Do Harrods really need an introduction?

Harrods is the most well-known department store in the world, covering over one million square feet of selling space and more than 330 luxurious departments.

Harrods approached The TCM Group to seek mediation training, with the aims of resolving work place conflict issues constructively and informally and avoiding litigation where possible. In the long term, Harrods also hope that mediation will help them to promote and grow a culture of informal and early resolution of disputes and difficult issues.

TCM are delighted to be working with this high street name

David Liddle, TCM’s founder & managing director commented:

“Building on our increasing partnership with private companies across the UK and beyond, we were delighted to be asked to deliver the UK’s flagship mediation training for Harrods’s team of internal mediators. The TCM team and I are proud and excited to be the preferred mediation training supplier for Harrods.”
 

"TCM added real value to our business"

Harrods opted to train a selection of mediators from amongst their senior management team and HR team The delegates were fast learners and very open and capable. Their feedback was first-class and reflected their excellent grasp of the skills and process involved in mediation.

 “This course was enlightening, very beneficial - top marks for the skills and knowledge of the trainers. The leaning from this course will provide real benefits and value to our business.”
 
Geoffrey Archard
HR Operations Director at Harrods

Looking forward to a brighter future

As the role of mediation grows in the national and international workplace and we can see a bright future ahead, we intend to lead the market with our innovative courses and ground-breaking resolution services.


For more details about The TCM Group and its extensive mediation courses and dipsute resolution services please call us on 0800 294 97 98 or email us at: info@thetcmgroup.com


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