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White paper launched.

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VOICE is published each monthly and contains news from TCM and the wider world of mediation and ADR.

This unique online Conflict Health Check™ will help you to establish how effectively workplace disputes are managed in your own organisation. Please note that your answers or the response that we provide are not sent, stored or accessed by anyone at TCM.

Please respond to the 15 statements about your own organisation by marking agree or disagree. Please answer all the questions in order to get your score.

My organisation includes mediation in our HR and ER policies (such as grievance, performance etc).

My organisation includes mediation in our employment contract.

Unresolved workplace conflict is a problem within my organisation.

Our HR team receive mediation training.

Our managers usually ignore or avoid dealing with conflict until it is too late.

Mutual respect and dignity at work are a part of our organisational culture.

In the past 12 months, we have commissioned an external mediator to help us resolve a workplace conflict.

We would like to improve the way that we manage workplace conflict.

We have lost good employees due to unresolved conflict.

In the past 12 months, we have seen an increase in the costs associated with conflict (such as investigating grievances and defending ET cases).

Staff stress/sickness is on the rise due to unresolved workplace conflict.

Important organisational change is hampered by disagreements and disputes.

We regularly review our grievances to identify patterns and opportunities for learning.

We don't measure the financial and the human impact of conflict.

We have a team of trained and accredited internal workplace mediators.

click here to view the dispute journey™.
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