Mediation Case Study: Marks & Spencer
Marks & Spencer were keen to extend their internal mediation scheme and The TCM Group was chosen as their professional mediation partner.
Mediation Case Study: Topshop / Topman (Arcadia Group)
The Arcadia Group benefits from in a more effective way of handling dispute resolution, enhancing their employee experience and using time and resources more effectively.
Mediation at the University of Southampton
It was cost – both human and financial – that led the University of Southampton to set up an internal mediation scheme.
Team mediation in action
A call centre in crisis!
Mediation Case Study: Northumbria Healthcare Foundation Trust.
This large Acute NHS trust needed to develop an in-house scheme because of a significant number of referrals coming into the occupational health service relating to relationship problems at work.