Case Studies
Marks & Spencer Plc - Retail giant turns to mediation
M&S approached TCM to extend their internal mediation scheme. Philip Edwards, Employee Relations Manager at M&S explains why they chose TCM and the benefits that mediation has delivered.
Establishing an internal mediation scheme within the Arcadia Group
Arcadia Group is the UK’s largest privately owned clothing retailer, with more than 2,500 outlets and a number of well-known high street brands.
BT mediation scheme
The TCM Group was invited to develop a pilot mediation scheme within BT Retail including the provision of accredited mediator training.
Hertfordshire Constabulary Internal Mediation Scheme
Find out how Hertfordshire Constabulary benefit from establishing an internal mediation scheme
Senior Managers at Loggerheads
This is a detailed overview of a complex mediation between 2 senior managers.
Archives
» Team mediation in action - a call centre in criss
1st Jan 1970
» Mediation at the University of Southampton
1st Jan 1970
» Never Judge a Case by its Referral Form
1st Jan 1970
