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Useful Books on Mediation & Dispute Resolution

The Mediator's Handbook

Jennifer Beer

The Mediators Handbook by Jennifer Beer is recommended reading for TCM trainee mediators.


Mediating Dangerously: The Frontiers of Conflict Resolution

Ken Cloke

Ken Cloke is a big favourite at TCM and this book won't disappoint!


Nonviolent Communication

Marshall B. Rosenberg

Marshall Rosenberg has had a major influence on TCM and our mediation practice over the years. This is a must read for any mediator.


The Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance

Joe W. Forehand

If you are seeking a depth of knowledge and understanding of conflict and how to overcome it - please read this book!


 

Basic Skills for the New Mediator

Allan H Goodman


Managing Conflict in the Workplace Super Series

ILM (Institute of Leadership and Management)

TCM is delighed to recommend this core text from the ILM. The ILM endorses TCM's 2-day training courses.


Getting to Yes

Roger Fisher, William Ury & Bruce Patton

The Mediator's Bible.


The Promise of Mediation

Robert A. Bush & Joseph P. Folger

One of the landmark mediation texts focusing on transformative mediation. (I think that the book suffers from a slightly rigid analysis DL)


 

The Mediation Process: Practical Strategies for Resolving Conflict

Christopher W. Moore


Conflict Resolution: Mediation Tools for Everyday Worklife

Daniel Dana


Beyond Neutrality: Confronting the Crisis in Conflict Resolution

Bernie Mayer


Mediation: A Psychological Insight into Conflict Resolution

Freddie Strasser & Paul Randolph


 

Developing the Craft of Mediation: Reflections on Theory and Practice

Marian Roberts


Mediation in Context

Marian Liebmann


How to Reduce Workplace Conflict and Stress

Anna Maravelas


The Conflict Resolution Toolbox

Gary Furlong


 

I Hear What You Say, But What Are You Telling Me?

Barbara Madonik


The Skilled Facilitator

Roger M. Schwarz

There are many facilitation texts on the market, however, this one by Roger Schwarz offers a useful, informative and worthwhile read.


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