Total Conflict Management has developed a unique Conflict MOT™ which examines the nature of dispute resolution across your organisation. The Conflict MOT includes an examination of the level and impact of bullying & harassment; grievances; discrimination, customer complaints and litigation; team conflict and conflict with your suppliers.
What we do and how we do it
Using our tried and tested Conflict MOT, we examine your current dispute resolution systems and their overall effectiveness. We also assess the 4 Cs of conflict in your organisation:
Causes, Costs, Consequences of Conflict
Following the Conflict MOT
Firstly, we produce a detailed report including clear recommendations for action. These recommendations will help you as you develop your dispute resolution system. Our report will also provide a useful report in terms of your adherence to the requirements of the Employment Act 2008. Next, we will then deliver a half day conflict workshop to everyone involved in the MOT to feedback our findings.
The outcome of the Conflict MOT will be a bespoke and highly effective dispute resolution strategy for your business or organisation.