A thorough analysis of your companies existing dispute resolution systems.
The TCM Conflict MOT™ offers best practice in quantitative and qualitative research methods. The TCM Conflict MOT™ utilises one, some or all of the following research methods:
Desk top analysis of existing data (useful for identifying trends and patterns of conflict)
Analysis of existing policies and procedures in place (Using our innovative Conflict Traffic Light Inventory CTLI)
Focus groups with key stakeholders
Observational research.
Semi structured interviews with key stakeholders and decision makers
Online and web based discussions and research
The causes and antecedents of conflict identified during your Conflict MOT™
Using our tried and tested Conflict MOT™, we will assess the the antecedents, the causes, the effects, the impact and the costs of conflict across your organisation. We will also explore current dispute resolution mechanisms and their overall effectiveness