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TCM's Conflict MOT

The Cost of Conflict
Do you want to know how much conflict is costing your business?

Do you want to use mediation but you're not sure how it works?

Do you want to collect evidence of the need for mediation?

If you have answered yes to any of the above questions, then please read on...
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Conflict MOT

A thorough analysis of your companies existing dispute resolution systems.

The TCM Conflict MOT™ offers best practice in quantitative and qualitative research methods. The TCM Conflict MOT™ utilises one, some or all of the following research methods:
  • Desk top analysis of existing data (useful for identifying trends and patterns of conflict)
  • Analysis of existing policies and procedures in place (Using our innovative Conflict Traffic Light Inventory CTLI)
  • Focus groups with key stakeholders
  • Observational research.
  • Semi structured interviews with key stakeholders and decision makers
  • Online and web based discussions and research

The causes and antecedents of conflict identified during your Conflict MOT™

Using our tried and tested Conflict MOT™, we will assess the the antecedents, the causes, the effects, the impact and the costs of conflict across your organisation. We will also explore current dispute resolution mechanisms and their overall effectiveness
Downloads
Available as PDF files please contact us

Total Conflict Management Ltd - Registered in England & Wales: 4237876