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The independent investigations service

An expert partner...

...when things go wrong.

In any organisation, problems can arise, conflicts can occur and team relations can breakdown.

Before things start to go wrong, The TCM Group offers a fully impartial assessment, diagnostic and resolution service.

Investigations

Introducing TCM's Investigation Services

"...when you need an investigator - don't take chances, contact the experts."

To compliment our extensive range of mediation and dispute resolution services, TCM carries out independent investigations into:

allegations of bullying, harassment or discrimination.
allegations of misconduct or gross misconduct.
as part of internal disciplinary or grievance procedures.
into allegations of wrong doing including issues of child protection.
into allegations or complaints from customers, clients or services users.
into complaints from service users including NHS patients and their families.

When you commission TCM to deliver your investigation we will provide you with a full support package including template documents and other useful resources. We also set up internal investigation systems for our clients; contact us for more information.

It was a tiring but very helpful day. The mediation process is excellent for drawing out key issues. I found the structure really useful too, for example allowing us time to speak freely and to listen. There is nothing you could have done better.

Party to TCM Mediation, large London Local Authority, 2008

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Available as PDF files please contact us

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