TCM Investigators

What makes a good investigation?

TCM investigators use a variety of skills, strategies and techniques during the course of their investigation. Our investigation experts ensure that the investigation is:

These skills include:

• The ability to prepare meticulously
• To be able to create and control a safe environment for the investigation
• Active listening techniques, questioning techniques, funnelling and summarising
• The ability to remain neutral and impartial - not to make judgements
• The ability to analyse and assess often complex information involving a variety of attitudes, behaviours, feelings, perceptions and facts
• Overcoming blocks and barriers to an investigation
• Ensuring that privacy is respected where possible
• Not making false promises or setting unrealistic expectations
• Writing a thorough and rigorous report