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Workplace and Employment Mediation

The Mediation Experts

TCM are one of the largest and most highly regarded providers of workplace and employment mediation in the UK. In this section you will find everything that you need to know about mediation - from its many benefits to the role of the mediator.

Mediation in teams and groups Internal mediation scheme design Accredited training for mediators Training for managers and HR Mediator quality standards Free mediation awareness event Mediation FAQs Glossary and definitions

Overview

Introducing TCM's expert mediation services

Unresolved conflict costs a lot more than just money. Our workplace mediation services resolve complex and challenging disputes. Swiftly, effectively and with as little disruption as possible. Our expert and experienced mediators work with all parties in a dispute to establish their underlying needs and interests, encourage dialogue and ultimately, facilitate an agreed resolution.

Over 90% of disputes resolved in just one day

In most cases, mediation lasts for one full day. Experience has shown us that entrenched positions can be adopted when problems are overlooked or inflamed, whereas a fully trained and skilled TCM mediator can help your employees move towards a more constructive and satisfactory resolution. We resolve 93% of disputes referred to us and these typically involve complex issues such as grievances, complaints and allegations of bullying,and harassment.

What issues are suitable for mediation?

Serious disagreements between staff, allegations of bullying or other unacceptable behaviour, change management issues, individual and collective employment disputes are among the issues we can help with. Read more about the types of cases that we successfully mediate.

Professional Mediation Standards

TCM's mediators are full members of the Professional Mediators' Association (PMA). The PMA is the standard bearer for professional mediation standards across the UK and is recognised by CIPD and UK Government. The approved professional mediator practice standards are available to download for free in the downloads section on this page.

TCM also ubscribes to the EU's Code of Practice for Mediators and we are registered with the Civil Mediation Council.