National Certificate in Workplace Mediation™ - 5 day version

This 5 day intensive version of the National Certificate in Workplace Mediation™ is targeted at HR professionals, business leaders and consultants who are seeking a highly effective and intensive learning environment where they can gain the competence and confidence to be an effective workplace mediator.  This course is accredited by the OCN (Open College Network).

The overarching aim of this 5 day course is to give participants the skills and strategies to be competent, credible and effective mediators.

• 5 day duration 
• 12 delegates maximum - provides an intimate and highly interactive learning environment
• OCN accredited
• A nationally recognised mediation qualification
• Delivered by experts
• Course fees: £1,795 + vat  (click here for details of current promotional offers) 

Upon completion of this course, participants will have developed a highly effective framework enabling them to work as an accredited, professional workplace mediator. The certification is second to none and an increasing number of UK companies recognise the qualification as being the highest standard in the UK.

Click here to read the course agenda and outline

(This links opens a one page pdf file to the right of this text. This file and requires adobe reader to read it)

The course is fully accredited by the Open College Network (OCN) and it is delivered by the UK's top dispute resolution experts. This course was the first of its kind in the UK and has been delivered many times over the past 10 years. It is constantly reviewed and developed to ensure that it is relevant and applicable to today's rapidly changing workplace

The course is unique as it it offers delegates:

• An in-depth analysis of the psychology of conflict along with the causes and the impact of conflict,
• An insight into the nature and role of mediation in the modern workplace,
• The key skills required by the mediator,
• Numerous tried and tested skills and strategies to assist mediators as they mediate complex employment and workplace disputes and conflicts.

Learning and teaching methods

Numerous learning and teaching methods are used during the course and participants develop their knowledge through group and case study discussions and participation in role-plays. Peer-based evaluation and learning feature heavily throughout the course and this is supported by the course facilitators extensive and detailed assessment of learners progress.

Learning and reflection Independent learning and reflection, which takes place outside course hours, will also be assessed. Participants will gain expertise in mediation, negotiation, problem-solving and facilitation whilst developing the skills and competencies to work as mediators within their own organisations or as external mediation consultants.

TCM runs all of our open access NCWM courses with a maximum of 12 delegates per course. Some training companies cram their open access courses full of delegates - the result is that opportunities for one to one support maybe lost. TCM is committed to creating a highly effective and stimulating training environment for all of our delegates. We believe that 12 delegates per course is the perfect number for promoting learning, encouraging reflection and facilitating intensive mediation practice.

Alternative Course Structure.

This course can also be delivered as a six day course, internally for smaller groups, or as two stand alone units:

• The Essentials of Workplace Mediation™
• Applied Workplace Mediation Skills™

Delivering the course this way can be useful if you are unable to release staff for a six day course. It is also useful if you would prefer to run the course over a longer period.

Join a community of professional mediators

Upon completion of the course, delegates are qualified to join The Professional Mediators’ Association (The PMA). More information about The PMA can be found at www.professionalmediator.org

The course is suitable for internal workplace mediators and for external independent mediators. The course is also suitable for employment solicitors, HR professionals, Trade Union Officials and others who wish to benefit from having a professional mediator qualification from the UK's leading mediation trainers.

This course covers everything required to become a qualified, accredited and professional workplace mediator. A full course syllabus is available from TCM on request - 0800 294 97 87

£1,795 + vat  (click here for details of current promotional offers)

Review