Each of our courses is expertly designed and delivered by fully accredited trainers. We also specialise in developing bespoke courses for our clients.
Want to find out more about mediation?
This event is a great introduction to mediation and to find out what it can do for your organisation. This event runs from 9am to 12.30pm. A delicious light lunch is provided.
Course Programme
- We begin the event examining the nature of conflict and the cost of conflict to your business.
- We will then explore the context of mediation and consider what benefits it brings (along with its limitations).
- We will work through two or three thought provoking case studies before we examine the mediation process - in particular the FAIR mediation model.
- After a short break, we spend a few moments considering the role, the skills and the qualities of the mediator.
- Before lunch, we discuss the principles of mediation and consider how these principles can be embedded within your organisation.
- This leads into a conversation about the practical applications of mediation within your organisation.
- The event ends with a live mediation mock up by the facilitator (or a video of a mediation in action).
There is plenty of opportunity for discussion and Q&A throughout the day. We are also very happy to offer you ongoing support as you begin to use mediation to resolve workplace disputes more effectively.
Michael Gibbons, Review of Employment Dispute Resolution, March 2007
Why you need to be at this event
Mediation is big news and recent Government guidance is recommending an increased use of mediation within business disputes. Mediation is playing a significant part in:
- Restoring professional and harmonious workplace relationships.
- Resolving team and group conflicts.
- Reducing stress and absence.
- Promoting collaboration and creativity.
- Tackling bullying and other inappropriate behaviours.
- Reducing the risk of litigation.
- Reducing costs and other factors related to dispute resolution.
This half day event provides a thorough overview of mediation and what it can and cannot achieve. Each event is led by one of the TCM Directors with additional input from specialist and highly experienced mediators. These events cover the use of mediation in a wide variety of business and organisational contexts.
What do other course participants say about this event?
| “The free half day session was excellent to inform what mediation is and how it can be used in the workplace.” | Paulette Mitchell
HR Manager, Newlon Housing Trust
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| “David’s style and experience made it totally relevant and practical” | Jazmin Yanez
HR Manager, Hachette Livre UK
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| “Good insight into what mediation involves.” | Lisa Martin
HR Manager, Newsquest Ltd
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| “Great for anyone who wants to understand the basics of mediation. It was a real eye opener!!!” | Kelly Boulter
HR Manager, Newsquest Ltd
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| “This session opened my eyes to the positive effects of conflict and how to use it and not mistrust it for an organizations good.” | Jackie Dale
HR Manager, Pre-School Learning Alliance
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| “Mediation is an eye opener. I found the course very useful and has given me lots of ideas for our organization.” | Michelle Brown
HR Adviser, Pre-School Learning Alliance
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| “Excellent, informative morning. Leaves you very keen to learn more.” | Felicity Merc
Independent Mediator
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| “The course clearly sets out the benefits and opportunities that mediation can bring to individuals and organizations.” | Emma O’Connor
HR Manager, Christies
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Available Dates:
call us on 0800 294 97 87
and we will be happy to take your booking by phone.
