‘TCM have trained our mediators and they have brought a huge amount of energy and enthusiasm to the subject. This has inspired us to set up our own scheme which is now showing us real benefits in terms of managing dispute resolution. ‘Like many large organisations, we have a lot of staff complaints, disputes, lots of conflict in the workplace which is very draining on everyone who becomes involved with it. And using TCM to help set up our mediation service has given us a completely different option in terms of managing that conflict.’

Mary Siddall, Senior Legal Advisor, University of Southampton
Internal Mediation Scheme