National Certificate in Workplace Mediation™ (OCN Accredited)

The National Certificate in Workplace Mediation™ is the UK's benchmark qualification for workplace, employment and business mediators. The course is suitable for internal mediators along with external mediation consultants.

The overarching aim of this course is to give participants the skills and strategies to be competent, credible and effective mediators.

The course is delivered by experts and it offers delegates an in-depth analysis of mediation with a focus on resolving complex employment disputes and conflicts.

Numerous learning and teaching methods are used during the course and participants develop their knowledge through group and case study discussions and participation in role-plays. Peer-based evaluation and learning feature heavily throughout the course and this is supported by the course facilitators extensive and detailed assessment of learners progress.
 

Learning and reflection

Independent learning and reflection, which takes place outside course hours, will also be assessed. Participants will gain expertise in mediation, negotiation, problem-solving and facilitation whilst developing the skills and competencies to work as mediators within their own organisations or as external mediation consultants.

Please note that from January 2009, TCM will run all of our open access NCWM courses with a maximum of 8 delegates per course . Some training companies cram their open access courses full of delegates - the result is that opportunities for one to one support maybe lost. TCM is committed to creating a highly effective and stimulating training environment for all of our delegates. We believe that 8 delegates per course is the perfect number for promoting learning, encouraging reflection and facilitating intensive mediation practice.

Who is this course for?

The course is suitable for internal workplace mediators and for external independent mediators. The course is also suitable for employment solicitors, HR professionals, Trade Union Officials and others who wish to benefit from having a professional mediator qualification from the UK's leading mediation trainers.

This course covers everything required to become a qualified, accredited and professional workplace mediator. A full course syllabus is available from TCM on request - 0800 294 97 87

Click here to read the course agenda and assessment information

Alternative Course Structure.

This course can also be delivered as a five day course internally for smaller groups or as two stand alone units:

• The Essentials of Workplace Mediation™
• Applied Workplace Mediation Skills™

Delivering the course this way can be useful if you are unable to release staff for a six day course. It is also useful if you would prefer to run the course over a longer period.

Course objectives and outcomes.

Upon completion of this course, participants will have developed a highly effective framework enabling them to work as an accredited, professional workplace mediator. The certification is second to none and an increasing number of UK companies recognise the qualification as being the highest standard in the UK.

Join a community of professional mediators

Participants are entitled to automatic membership of the Professional Mediators' Association (PMA) and benefit from the extensive support provided by the PMA.