PMA Master Class - 13th April: Non-Violent Communication (NVC)
This introductory workshop is to help mediation practitioners get underneath the four aspects of NVC and discover how each of these elements supports constructive communication. From this understanding we will explore how NVC can support a number of situations from increased self-awareness to resolving conflicts, from good management to being assertive.
We will look at how to effectively help others (and ourselves) to:
- Distinguish observations from evaluations
- Understand, name and own strong feelings
- Get to and identify human needs without blaming or judging
- Make specific and positive requests
As well as exploring the benefits and applications of NVC, we will also look at its potential limitations and common pitfalls and explore how these can be used to guide the effective use of NVC.
This workshop will most benefit all trained mediators, whatever your level of experience in the field. It is a practical and experiential course which aims to challenge and inspire, and to equip delegates with new knowledge and tools to apply in diverse situations both at home and work. As well as enhancing your mediation practice, it aims to better equip you to deal with conflicts you face in your own lives.
About The Trainer
Beccie D’Cunha is an accomplished mediator and trainer with many years of experience in the corporate and 
not for profit environments. She leads a team of nine full time mediators and trainers within The TCM Group. One of her key roles is to ensure that her team develops and delivers high quality ADR services for our clients.Shespecialises in the areas of workplace mediation, team and group conferencing, supporting managers and leaders to have difficult conversations, and mediating in board room disputes.
Beccie trained as a mediator in 2001 and her previous experience includes resolving community disputes with Hackney Mediation Service and freelance mediation with Age Concern England’s Advice, Information and Mediation Service. Before joining TCM she also gained experience of preventing and resolving conflicts in various campaign organisations as well as coaching individuals and helping to equip leaders and boards to transform their organisation’s culture. She has also been a facilitator and trainer for a national training course, Peace School.
Beccie’s passion for mediation, learning and development and organisational health led her to join TCM in May 2008. Before then, Beccie spent seven years working in the NGO sector, most recently for the Campaign Against Arms Trade. She has worked on various peace and social justice issues. Her roles included project managing national campaigns, building the capacity of local campaign groups through providing training, coaching, mentoring and other support, communications and outreach work, and organisational development and strategy. She holds a Professional Trainer’s Certificate.
Beccie also has a keen interest in international conflict. She has lived and worked in both
Israel and the Palestinian Territories, has organised peacemaker delegations to the region and has given extensive public talks on this issue in the UK. Until recently she sat on the Executive Board for the Israeli Committee Against House Demolitions UK, a leading peace organisation in this field. She attained a certificate in International Conflict Resolution in 2002.
- Revisit the four steps of NVC
- How to apply NVC to mediation and other everyday situations
- Describe the benifts and limitations of NVC
- If time permits, compare NVC with other conflict resolution perspectives, hi-lighting the pros and cons of NVC
- Open to mediators and non-mediators
- Non-members - £145 + VAT (click here to become a member)
- Members - £95 + VAT (please type PMIS as your promo code to claim your discounted rate). Details will be varified on system.
- Refreshments and buffet style lunch provided
