Training Latest
TCM runs a comprehensive programme of courses and events.
Each of our courses is expertly designed and delivered by fully accredited trainers. We also specialise in developing bespoke courses for our clients.
Each of our courses is expertly designed and delivered by fully accredited trainers. We also specialise in developing bespoke courses for our clients.
Important Course Info :
Introduction
Successfully preventing and resolving disputes is a major factor in the success of every organisation.This event covers everything that you need to know to help you resolve business and employment disputes quickly, constructively and efficiently.
TCM are the UK's leading business mediation experts and this event draws from our many years of developing and implementing best practice within organisations across the UK.
All participants at this event will receive a free copy of the TCM Guide to Mediation for Employees and Employers along with TCM's Model Dispute Resolution Policy.
Case studies used at this event include
- Implementing a mediation programme at Royal Mail.
- Fast track dispute resolution at Shell International.
- Severn Trent Water's mediation for managers initiative.
Why you need to be at this event
Mediation is big news and recent Government guidance is recommending an increased use of mediation within business disputes. Mediation is playing a significant part in:- Restoring professional and harmonious workplace relationships.
- Resolving team and group conflicts.
- Reducing stress and absence.
- Promoting collaboration and creativity.
- Tackling bullying and other inappropriate behaviours.
- Reducing the risk of litigation.
- Reducing costs and other factors related to dispute resolution.
This event includes a mediation mock-up between the Head of Research and Development and the Head of Marketing in a medium-sized pharmaceutical company.

