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Management Development Courses

Training Latest

TCM runs a comprehensive programme of courses and events.

Each of our courses is expertly designed and delivered by fully accredited trainers. We also specialise in developing bespoke courses for our clients.

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How to Manage Anger, Confrontation And Aggression

This course covers all aspects of defusing and managing aggressive, challenging and difficult behaviour.

How to be an Effective Facilitator

This course covers the key skills required to help your managers and other staff facilitate difficult meetings and engage all stakeholders in decision-making.

How to Tackle Bullying And Harassment at Work

A one-day course for practical, tried and tested approaches to help stop inappropriate behaviour. Can be delivered over 2 days with emphasis on developing an anti-bullying policy and culture.

How to Communicate And Listen More Effectively

This course provides all participants with the key skills required to engage in constructive, productive and enjoyable communication at all levels of the organisation.

Mediation in The Diverse Workplace

TCM has developed a unique event which will help you to embed mediation into your diversity and equalities strategies and procedures.

Early Resolution Skills for Managers and HR

This one day course provides managers, leaders and HR with the essentials skills and strategies for recognising and managing disputes and conflicts at work.

I would recommend this course to anyone. Excellent facilitators and a safe learning environment.

Jim Collins, Welfare Officer Foreign and Commonwealth office., The National Certificate in Workplace Mediation, February 2009

TCM's Courses

See complete Course / Event list

In-house Training

This course can be tailored to suit and delivered in-house:

In- House Enquiry

Other Courses we run

National Certificate in Workplace Mediation (OCN)
» National Certificate in Workplace Mediation™ (OCN Accredited)

OCN Accredited Mediation Modules
» Applied Workplace Mediation Skills (4 day advanced course)
» The Essentials of Workplace Mediation (3 day core mediation skills)

ILM Accredited Dispute Resolution Courses
» Practical Mediation Skills
» Practical Team Conferencing and Facilitation Skills
» Practical Investigation Skills

£FREE Symposia and Events
» Resolving Public Sector Disputes
» Resolving Business Disputes
» Resolving Disputes in Charities and NGOs
» Mediation and the Law
» The TCM Mediation 'Eye Opener' (half day)
» Setting Up Your Mediation Scheme

Mediator Refresher Days and CPD
» The Psychology of Conflict and Mediation
» Mediator Best Practice Review day

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