Training Latest
TCM runs a comprehensive programme of courses and events.
Each of our courses is expertly designed and delivered by fully accredited trainers. We also specialise in developing bespoke courses for our clients.
Each of our courses is expertly designed and delivered by fully accredited trainers. We also specialise in developing bespoke courses for our clients.
Short courses - 1 or 2 days
Core Mediation Skills - 1 day course
The essentials skills and strategies for recognising and managing disputes and conflicts at work.
HR as Mediator and Peacemaker - 1 day course
Learn a robust and practical model of mediation, along with the skills to coach and support managers to resolve conflict.Managing Difficult Conversations - 1 day course
Boost your confidence in managing your team and drive positive results through effective dialogue.
Mediating Team Conflicts - 2 day course
This advanced course provides mediators with the skills that they need to resolve conflict within and between teams and groups.
Mediating Complaints - in-house course
Gain the skills that you need to understand how and why complaints occur and how to respond when they do.
How to Manage Anger, Confrontation And Aggression - in-house course
Learn how to defuse and manage aggressive, challenging and difficult behaviour.How to Tackle Bullying And Harassment at Work - in-house course
Gain practical and effective skills to help spot and stop inappropriate behaviour in the workplace.
